1. Introduction
Welcome to Alpine Power . These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or engaging with our services including solar installations, product purchases, electrical works, and consultations , you agree to be bound by these Terms. If you do not agree, please discontinue using our website or services.
2. Use of Our Services
You agree to use our website and services responsibly, lawfully, and in accordance with these Terms.
You must NOT use our website or services to:
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Violate any local, state, or federal laws and regulations.
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Upload, transmit, or distribute harmful content, malware, viruses, or malicious code.
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Attempt to disrupt or interfere with our website, servers, or networks.
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Engage in fraudulent, misleading, or harmful activities.
We reserve the right to restrict or suspend access if misuse is detected.
3. Products & Services
Alpine Power provides:
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Residential and commercial solar installation services
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Solar panels, solar inverters, and battery storage systems
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EV chargers and heat pump hot water systems
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Electrical upgrades, maintenance, and energy-efficiency solutions
All products and services are subject to availability, technical assessment, compliance with installation regulations, and site suitability.
Product specifications, warranties, and performance may vary by manufacturer. Customers are responsible for reviewing all product-related documentation before purchase.
4. Quotes, Pricing & Payments
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Quotes provided by Alpine Power are valid for a limited period unless otherwise stated.
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Pricing may change due to market fluctuations, product availability, or regulatory changes.
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Additional costs may apply for variations, upgrades, electrical modifications, or unforeseen site conditions.
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Payments must be made according to agreed terms. Late payments may result in delays, suspension of work, or additional fees.
5. Account Responsibilities
If you create an account or submit online inquiries:
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You are responsible for maintaining the confidentiality of your login details.
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You agree to provide accurate and complete information.
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You must notify us immediately if you suspect unauthorized access to your account.
Alpine Power is not liable for any loss caused by your failure to safeguard your account information.
6. Intellectual Property
All content on our website including text, images, graphics, layouts, branding, product descriptions, and software is the property of Alpine Power or our content partners.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written consent.
7. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and protect your personal information.
By using our website or services, you consent to the practices described in our Privacy Policy.
8. Warranties & Performance
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Product warranties are provided by the respective manufacturers.
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Installation warranties are provided by Alpine Power as outlined in our service documentation.
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System performance estimates are based on available data and may vary due to weather conditions, usage patterns, shading, maintenance, and other environmental factors.
Alpine Power does not guarantee specific energy production levels.
9. Limitation of Liability
To the maximum extent permitted by law:
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Alpine Power is not liable for indirect, incidental, consequential, or punitive damages arising from your use of our products, services, or website.
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Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
This limitation applies even if we have been advised of potential damages.
10. Indemnification
You agree to indemnify and hold Alpine Power, its employees, directors, contractors, and affiliates harmless against any claims, damages, losses, or expenses arising from:
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Your use or misuse of our services
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Your breach of these Terms
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Violation of any applicable laws or third-party rights
11. Changes to Terms
We may update these Terms occasionally. Updated Terms will be posted on our website with a revised “Last Updated” date. Continued use of our website or services after updates will be considered acceptance of the revised Terms.
12. Service Termination
We reserve the right to suspend or terminate your access to our website or services, without prior notice, if:
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You breach these Terms
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Fraudulent or harmful activities are suspected
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Required by law or regulatory bodies
13. Governing Law
These Terms are governed by the laws of the jurisdiction in which Alpine Power operates. Any disputes shall be resolved through applicable local courts or agreed-upon dispute resolution methods.
14. Contact Information
For questions, support, or concerns regarding these Terms, please contact:
Alpine Power
Phone: (02) 6182 2724
Acknowledgment
By using our website, purchasing our products, or engaging our installation services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
