FAQs

Alpine Power is a clean-energy solutions provider specializing in solar panels, solar inverters, battery storage systems, EV chargers, and heat pump hot water systems for homes and businesses.

We offer high-quality products, certified installation, expert support, and long-term warranties,ensuring reliability, safety, and maximum energy output.

Yes. We design tailored systems based on your roof type, energy consumption, budget, and future energy plans like EV charging or battery addition.

We provide a 10-year workmanship warranty on all installations, along with manufacturer warranties on the solar panels, inverters, and batteries we supply.

Absolutely. We provide after-sales support, performance checks, troubleshooting, and maintenance to keep your system running smoothly.

Alpine Power provides high-efficiency monocrystalline and polycrystalline solar panels designed for both residential and commercial use. Our panels are durable, weather-resistant, and optimized for maximum energy production.

String inverters convert solar energy from your panels into usable electricity for your home. Hybrid inverters do the same but also support battery storage, enabling you to store excess energy for later use.

A battery storage system stores extra solar energy generated during the day. This stored power can be used at night or during power outages, helping reduce electricity bills and improve energy independence.

We offer Wall-mounted AC EV chargers and high-speed DC chargers compatible with most electric vehicles. They come with smart monitoring features for easy charging management.

A Heat Pump Hot Water System uses heat from the air to warm water, making it far more efficient than traditional electric heaters. It reduces electricity usage and lowers your monthly energy cost.

Yes, Alpine Power offers complete installation services through certified technicians. We handle system design, setup, testing, and grid-connection.

Absolutely. Most of our inverters and chargers come with mobile apps that let you track energy production, consumption, battery levels, and system health in real-time.

Yes, we provide advanced monitoring solutions that allow you to track your solar system’s performance in real-time. You can access this information via a mobile app or online dashboard, giving you full visibility into your energy production and usage.

Yes, we offer a range of maintenance services to keep your solar system running efficiently. This includes regular system health checks, cleaning, and any necessary repairs to ensure that your system continues to perform at its best.

A standard home solar installation takes 1–2 days, while full systems including batteries or EV chargers may take 2–3 days, depending on complexity.

The cost of a solar system varies based on factors such as system size, choice of equipment, and the complexity of the installation. We offer personalized quotes to provide the best value for your specific needs.

Yes. Alpine Power provides financing and easy installment options through our partnered financial institutions to help make clean energy more affordable.

Yes, there are several government incentives and rebates available that can significantly reduce the upfront cost of your solar system and other energy solutions. These include:

1. Small-scale Technology Certificate (STC) Scheme: A federal incentive that provides substantial rebates for solar system installations, helping to lower the overall cost.

2. ACT (SHS): Offers rebates and zero-interest loans for solar installations and other eligible products, making it easier for homeowners to invest in solar energy.

3. ACT Home Energy Support Program: This program provides additional support for eligible low-income households in the ACT, offering rebates and financial assistance for energy-efficient upgrades, including solar installations, insulation, and hot water systems. The goal is to help reduce energy bills and improve home comfort for those who need it most.

4. NSW Peak Demand Reduction Scheme (PDRS): Homes and businesses with rooftop solar can access incentives to install residential battery storage and connect to a Virtual Power Plant (VPP). These incentives, available from 1 November 2024, include:

✅ $1,600 to $2,400 off the upfront installation costs of a battery for homes and businesses with existing solar, depending on the battery size.

✅ $250 to $400 for connecting your household or business battery to a VPP, with this incentive available twice, a minimum of 3 years apart.

5. NSW Battery Scheme: New battery incentives will be available from 1 November 2024. These incentives are aimed at helping homes and businesses maximize the use of solar energy, reduce electricity bills, and support the reliability and stability of the grid. To take advantage of these incentives, you will need to work with an accredited supplier.

6. NSW Peak Demand Reduction Scheme (PDRS): Homes and businesses with rooftop solar can access incentives to install residential battery storage and connect to a Virtual Power Plant (VPP). These incentives, available from 1 November 2024, include:

✅ $1,600 to $2,400 off the upfront installation costs of a battery for homes and businesses with existing solar, depending on the battery size.

✅ $250 to $400 for connecting your household or business battery to a VPP, with this incentive available twice, a minimum of 3 years apart.

7. NSW Hot Water Incentive Scheme: This scheme provides incentives for upgrading to more energy-efficient hot water systems. By switching to solar or heat pump hot water systems, households can reduce their energy consumption and take advantage of rebates that make these upgrades more affordable.

These programs, along with others, are designed to make solar, battery storage, and energy-efficient systems more affordable and accessible. We can assist you in understanding and applying for these benefits, ensuring you get the most out of the available incentives.

Find out about the schemes in detail, here→

The price includes system components (panels, inverter, racking, wiring), installation, system design, inspection, grid approval assistance, and after-sales support.